QuickBooks Company File In Use Error

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How to Fix QuickBooks Company File In Use Error

 

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QuickBooks Payroll Error PS060

QuickBooks Company File In Use · Cannot Open File

How to Fix QuickBooks Company File In Use Error

QuickBooks displays "This company file is currently in use" or "Cannot gain exclusive access" when trying to open the file or switch to single-user mode.

At QuickFix Bookkeeping, this error means QB believes another user or process still has the file open. The causes are: another user genuinely has QB open, a QB process didn't close cleanly leaving a lock file behind, or QBDSM still has the file registered as open after a crash.

How to Fix QuickBooks Company File In Use

METHOD 1Close QB on All Workstations + Delete Lock FilesPrimary fix
1

Confirm QB is fully closed on every workstation -- check Task Manager for QBW32.exe or QBW.exe still running and gt; End Task if found. On the server: also end any QBDBMgrN.exe processes and restart them via services.msc.

2

Delete lock files: navigate to the company file folder and gt; look for files with the same name as the .QBW but with .ND or .TLG extensions -- also look for any file named exactly like the company file but with no extension (the lock file). Do not delete the .QBW, .ND, or .TLG -- only the zero-byte lock file. Retry opening QB.

METHOD 2Restart QBDSM ServiceQBDSM still holds the file open
1

On the server: services.msc and gt; find QuickBooksDB[version] and gt; Restart. QBDSM maintains a registry of open files -- restarting it clears all open file registrations. Wait 30 seconds after restart and gt; retry opening the company file.

METHOD 3Run QB File DoctorPersistent lock after manual steps
1

Tool Hub and gt; Company File Issues and gt; Run QuickBooks File Doctor and gt; select the company file and gt; "Check your file and network" and gt; run. File Doctor specifically handles stuck file locks by resetting the QBDSM file registration and recreating the .ND file.

File Still Showing In Use After Closing All Users and Restarting QBDSM?

Let QuickFix Bookkeeping Unlock Your Company File.

A persistent lock after restarting QBDSM usually means a background process or backup software has the file open -- we identify and clear the process holding the lock.

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