Employee Setup Incomplete

Missing tax file number, invalid bank account BSB, or leave balance in negative. Check Payroll and gt; Employees and gt; each flagged employee's profile.

Pay Period Overlap

A previous pay run overlaps the current period dates. Check Payroll and gt; Pay Runs for any draft runs covering the same period and delete or post them first.

Bank Account Invalid

Employee bank account BSB or account number is invalid or has changed. Payroll and gt; Employees and gt; select employee and gt; Bank Accounts and gt; verify details.

Xero's pay run error message names the specific employee and field causing the failure. Click the error to expand it and gt; navigate directly to that employee's profile (Payroll and gt; Employees and gt; select employee) and gt; fix the flagged field (tax code, bank account, leave balance) and gt; save and gt; retry the pay run.

If multiple employees are flagged: fix them all before retrying. The pay run will not post until every employee's setup is complete and valid.

Payroll and gt; Pay Runs and gt; find any draft pay runs for the same period and gt; delete them. Then create a new pay run for the correct period. If a previously posted run overlaps: you may need to void it first before creating the new one.

Payroll and gt; Payroll Settings and gt; confirm the organisation's ABN, payroll calendar, and tax authority connection are all set up correctly. For STP (Single Touch Payroll) failures: Payroll and gt; Single Touch Payroll and gt; check the ATO connection status and reconnect if needed.